Terms and Conditions
Terms of Service (English Translation)
(Courtesy translation: German version is legally binding)
1. Scope
These Terms apply to all contracts concluded between Dais Group GmbH and consumers via the online shop.
2. Contract Formation
Product listings do not constitute binding offers.
By clicking โBuy now,โ you submit a binding offer.
The contract is concluded upon order confirmation or shipment.
3. Prices & Shipping
All prices include VAT.
Shipping costs are displayed separately during checkout.
4. Delivery
Delivery is made to the address provided.
Delivery times start after payment receipt.
5. Payment Methods
We accept:
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Shopify Payments
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PayPal
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Klarna
6. Retention of Title
Goods remain our property until full payment is received.
7. Right of Withdrawal
Consumers have a statutory 14-day right of withdrawal.
Details and hygiene-related exclusions are set out in our Return & Refund Policy.
8. Voluntary 45-Day Return Policy
We offer a voluntary 45-day return period subject to hygiene and condition requirements.
9. Warranty
Statutory warranty rights apply.
10. Liability
We are fully liable for intent, gross negligence, and injury to life, body, or health.
Liability for slight negligence is limited to foreseeable damages.
11. Product Information
Product images and descriptions are illustrative and may differ slightly.
12. Language & Storage
Contract language is German.
Contract texts are stored but not permanently accessible to customers.
13. Governing Law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Mandatory consumer protections remain unaffected.
14. Dispute Resolution
The EU provides an online dispute resolution platform.
We are neither obliged nor willing to participate in dispute resolution proceedings.
15. Final Provisions
If any provision is invalid, the remainder remains effective.